Don’t Lose Your Style Downtown

Downtown Miami is a conundrum. What other major metropolitan city can say the core of where the magic happens during the day is totally deserted at night, no one is really interested in living in the beautiful buildings constructed by some of the Western Hemisphere’s most talented architects, and that the people who do show up for the show are usually tourists who have lost their way between the airport and South Beach?

Downtown is slowly starting to make a comeback though. A visually stunning and strategically creative marketing campaign by the Miami Downtown Development Authority uses online, print, and events to paint the future of what this neighborhood will one day look like. Window stickers liven up the vacant shop windows encouraging small business owners to relocate to Downtown. The DWNTWN concert series in Bayside Park has brought popular South Florida acts like PALO! and Inner Circle to a mostly young professional crowd looking to unwind with their neighbors on a Friday night. The DWNTWN website features a thorough guide on the hip places to eat and shop. They are working on a social media presence with a blog, Twitter account, and Facebook fan page, but none are updated regularly and focus more on announcements, press releases and articles that tout the “Downtown is the new hot spot image” they are shooting for, instead of building online relationships with current and potential residents.

As a resident of Downtown Miami I can tell you that we aren’t quite the hot spot a press release might make us out to be, but we’re getting there. The DWNTWN campaign is catching the interest of apartment seekers and small business owners and as my elevator rides in the morning get more and more full I’m also finding more Downtown gems like Salsa Fiesta and Sparky’s Roadside Barbecue, both have awesome food and awesome service, a rarity in Miami. Downtown is poised to be a refuge for those of us tired of the electro-feel of South Beach and not committed enough to embrace the Midtown-Design District eclectic style. The intrinsic beauty of Downtown paired with the laid back flip-flops over stilettos and jeans over power suits people will make it a lovable neighborhood that’s an oasis for new small restaurants and shops.

So my plea to you Downtowners and business owners alike is: Don’t make Downtown something it’s not. While MIA has been heralded as one of our main attractions, it’s nothing more than a South Beach transplant. You’ll have a much better time at the White Room or the Vagabond where the music is fresher and the people are more interesting. While we cherish our fine dining we’re happy that it’s places like Miami Chophouse that occupy that space instead of the Latin American fusion restaurants that have overtaken South Beach.

Hey, we all have our awkward years. But Downtown has it’s own style that will one day rival the current hip kids (Brickell and South Beach), it just needs time to get there.

“Your Florida Side Is Calling” VISIT FLORIDA’s New Marketing Campaign takes an integrated approach

Florida’s official tourism marketing corporation, VISIT FLORIDA, is rolling out a new integrated marketing campaign that they hope will lure back “recession-weary” visitors by pushing the Florida brand of sunshine, beaches, and entertainment to some of the country’s less fortunate residents who are toughing out a rough winter.

The campaign includes print advertising, broadcast and cable television, radio, online and out-of-home advertising, consumer travel shows, as well as online and mobile sweepstakes. According to VISIT FLORIDA the messaging for the campaign includes “vibrant imagery that combines both familiar and unexpected Florida scenery with action verbs encouraging consumers to embrace, unleash,awaken,and release their Florida side.” DDB Miami, with consultation from The Hester Group, The Rodriguez Group, and Miles Media developed the campaign.

I’m not entirely sure what is “unexpected” about this campaign. All of the imagery is of attractions tourists have seen and none of it sells Florida’s most unique value proposition: culture. Contrary to popular belief we aren’t the only warm place with sandy white beaches at this time of the year, so if we are going to compete there’s a better way to do it. Where are the pictures of people dancing on Calle Ocho, or the young, hip Downtown Orlando area, or the colonial-esque shops and attractions in St. Augustine?

Tourists are traveling smarter this year, investing money in real experiences for themselves and their families. That experience has to include more than the promise of a nice tan. Florida needs to position itself as an off-the-beaten path adventure that is just next door. Sell people on the opportunity to experience an environment, history, and culture that outshines (excuse the pun) all of the other sunny, warm beach destinations.

Even though I’m not a fan of the brand story used for this campaign, I love the integration of social media into VISITFLORIDA.com. The page links to VISIT FLORIDA’s Twitter, Facebook, YouTube, and Flickr accounts which all feature fantastic content for tourists looking to plan their trip. The photos on Flickr make me want to take a mini-staycation to experience some of these unique events.

But my favorite feature? The “Florida Insiders” section. There are insiders for all of the popular Florida attractions, including golf, beaches, and fishing, but there are some unexpected topics too like “Off the Beaten Path” and “Luxury.” Each insider has a Twitter account you can follow and a blog with consistent posts on the unique attractions, hotels, and events Florida offers. The insiders even answer user submitted questions, helping tourists get the most out of their time here. These people are really selling the Florida advantage and I think this part of the campaign will prove to be the most successful.

Final Grades:

Branding (Taglines, Use of Imagery to position Florida’s brand, and Unique Value Proposition): B -

Social Media: A+

Integrated Approach (Reaching consumers with a consistent message across multiple platforms): B